frequently asked questions
We're excited to have you here and we want to make sure you have all the information you need. Below you'll find some of the most common questions we receive.
WHEN WILL MY FIRST CRATE SHIP?
Your first crate will ship in 1-2 business days. Subsequent crates will ship in the 1st or 3rd week of the month depending on when you ordered.
CAN I PAUSE OR CANCEL MY SUBSCRIPTION ANYTIME?
Your first crate will ship in 1-2 business days. Subsequent crates will ship in the 1st or 3rd week of the month depending on when you ordered.
DOES MY MEMBERSHIP AUTOMATICALLY RENEW?
Your first crate will ship in 1-2 business days. Subsequent crates will ship in the 1st or 3rd week of the month depending on when you ordered.